📦 Domestic Shipping
All pottery is carefully packed in eco-friendly, biodegradable materials to ensure safe arrival. Shipped via UPS Ground or USPS within 3–5 business days. You will receive a tracking number as soon as your order is dispatched.
📍 Local Emory Pickup
We offer free local pickup at our Emory studio. Choose the "Local Pickup" option during checkout, and we will contact you via email or text to arrange a pickup window.
🔄 Return Policy
Because each ceramic piece is handmade and completely one-of-a-kind, all sales are final. We do not accept returns or exchanges for change of mind.
💔 Damaged Items
In the rare event that a piece is broken during shipping, please contact us at spirit.tree.ceramics@gmail.com with photos of the damaged item and packaging within 48 hours of delivery. We will issue a full refund or arrange a replacement piece.
🏺 Pottery Care & Safety
All functional stoneware (mugs, bowls, platters) is food, microwave, and dishwasher safe. High-firing to stoneware temperatures ensures maximum durability. However, handwashing is always recommended to preserve the hand-applied glaze finish for years to come.